Wired, Wireless, Phone

Wired Services

Information Services provides the following services for the wired network:

• Setup network access for new employees
• Troubleshoot issues related to the network
• Repair damaged network jacks
• Reconfiguration of network access during a relocation

Wireless Network Security

Faculty, staff, and students can access NYU-Poly’s wireless network according to these documents:

Connecting to Poly-WiFi (on Apple Mac)
Connecting to Poly-WiFi (on Apple iPhone)
Connecting to Poly-WiFi (on Windows XP)
Connecting to Poly-WiFi (on Windows Vista) 
Connecting to Poly-WiFi (on Windows 7)

Phone Services

IS provides the following phone services:

• Setup extension, phone, voicemail for new employees
• Setup PIN numbers for Long Distance calls
• Reset/change voicemail passwords
• Setup conferencing units for meetings (reservations are recommend to ensure availability)
• Replace defective equipments (phones and cables)
• Reconfigure jacks and phone setup during a relocation
• Coordinate with third-party vendors to add new connections for departments